What is 360 VIP?
360 VIP is an IPTV service that provides an extensive selection of content, featuring over 24,000 live TV channels and more than 100,000 video-on-demand options, including movies, series, and shows. It offers both international and local channels from the UK, US, and Canada, covering a variety of genres such as sports, news, and NFL games. The service aims to deliver a smooth streaming experience without buffering or interruptions.
What Payment Methods are Accepted?
You can purchase a 360 VIP subscription using several payment methods, including credit cards (Visa, MasterCard, Discover, American Express), debit cards, and cryptocurrency.
What devices can I watch on?
Our service is compatible with all available applications and devices on the market. We will provide you with the support needed to set up your subscription on your device.
How do I renew my subscription?
The renewal process is manual rather than automatic. We will send you an email reminder before your subscription expires, allowing you to decide whether or not to renew.
It's important to note that renewing your subscription does not require reinstallation. Simply make the payment to renew, and you can continue to enjoy uninterrupted service.
As a valued customer, you are eligible for exclusive benefits, including a special renewal offer. We will send this offer to you via email, or you can reach out to us through Live Chat for more information.
Do you take reocurring payment?
Our service does not support recurring payments, so you won’t be automatically charged by 360 VIP.
When your service is close to expiring, our system will send you a reminder email prompting you to make a payment for the next period.
Because we don’t charge automatically, you don’t need to take any action if you choose to discontinue future payments.
Can I get a refund?
Before requesting a refund, we recommend reaching out to our customer support via Live Chat, as they may be able to help you resolve the issue.
Regarding refunds for credit card payments, our policy depends on your subscription type:
For a 30-day subscription, you are eligible for a refund if requested within 2 days of the payment date.
For a 90-day subscription or longer, you are eligible for a refund if requested within 10 days of the payment date.
If you meet these requirements, please use the Live Chat option on our website to speak with an agent and provide your account information along with the reason for your refund request
How fast does my internet connection need to be to access IPTV?
For optimal streaming quality, we recommend a minimum internet speed of 10 Mbps. However, the actual speed required may vary based on the quality of the content you’re streaming and the number of devices being used simultaneously.
You can check your internet speed at speedtest.net.
Can I use my subscription on multiple device?
Please be aware that one subscription can be used on multiple devices but only allows streaming on one device at a time.